Sales Policy – Spotali

Effective Date: March 8, 2025

At Spotali, we are committed to providing a seamless and transparent shopping experience. This Sales Policy outlines our terms regarding purchases, pricing, payment methods, order processing, and other essential details. By shopping with us, you agree to the terms below.

1. Pricing and Product Availability

All prices on Spotali are listed in USD and are subject to change without prior notice. We strive to ensure accurate pricing, but in case of errors, we reserve the right to cancel or adjust orders accordingly.

Product availability is subject to stock levels. If an item is out of stock after purchase, we will notify you immediately and provide options for a refund or alternative product.

2. Payment Methods

We accept a variety of secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders)

All transactions are processed securely, and we do not store any payment information on our servers.

3. Order Processing and Shipping

Orders are typically processed within 1-3 business days after payment confirmation. Shipping times vary based on location and selected shipping method. Customers will receive a tracking number once their order has been dispatched.

We currently ship within the United States, with plans to expand internationally soon. Delivery estimates will be provided at checkout, and delays may occur due to unforeseen circumstances.

4. Sales Tax and Duties

Applicable sales tax is calculated based on your shipping address and displayed at checkout. Customers outside the US are responsible for any import duties or customs fees imposed by their country.

5. Promotions and Discounts

We offer regular promotions, discounts, and exclusive deals on our website. Discount codes must be applied at checkout and cannot be combined with other offers unless stated otherwise. Promotions may be time-limited and subject to change.

6. Order Modifications and Cancellations

Orders can be modified or canceled within 24 hours of purchase. Once an order has been shipped, modifications are no longer possible, and the return process must be followed instead.

7. Returns, Refunds, and Exchanges

Our Refund and Return Policy applies to all purchases. Customers have 30 days to return an item in its original condition for a refund or exchange. Refunds will be processed to the original payment method within 5-7 business days after the returned item is received and inspected.

For defective or incorrect products, please contact us within 7 days of delivery to arrange a replacement at no extra cost.

8. Warranty and Support

Most laptops sold by Spotali come with a manufacturer’s warranty. Warranty terms vary by brand and product. For warranty claims, customers may contact us or the manufacturer directly for assistance.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping and billing information during checkout.
  • Reviewing product specifications before purchase.
  • Ensuring the compatibility of the laptop with their specific needs.

We are not responsible for incorrect orders due to customer errors, though we will do our best to assist with returns or exchanges.

10. Fraud Prevention

To protect against fraudulent transactions, Spotali reserves the right to:

  • Request additional verification for suspicious orders.
  • Cancel any order suspected of fraudulent activity.
  • Report fraudulent transactions to legal authorities when necessary.

11. Limitation of Liability

Spotali is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products. In the event of product issues, the maximum liability is limited to the purchase price of the product.

12. Changes to the Sales Policy

We may update this Sales Policy periodically to reflect new policies, legal changes, or business practices. The latest version will always be available on our website, and continued use of our services indicates agreement with any updates.

13. Contact Us

For any questions regarding our Sales Policy, please contact us:

📍 Address: 4173 Eagle Lane, Bemidji, Minnesota, United States
📞 Phone: 218-766-1567
📧 Email: info@spotali.xyz
🌐 Website: https://spotali.xyz/

Thank you for choosing Spotali – your trusted destination for high-performance laptops! 🚀💻